Privacy Policy

BubbleButtBear.ca — Last updated: July 2026

1. Who we are

BubbleButtBear (“we,” “us,” “our”) is a handmade resin figurine business based in Québec, Canada. For any questions about your personal information, contact us at: hello@bubblebuttbear.ca

2. Information we collect

When you place an order or create an account on our site, we may collect:

  • First and last name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Order details (products, customizations, purchase history)

We never collect or store your full payment information. Payments are processed directly by our third-party processors (Square and PayPal), who have their own privacy policies.

3. Why we collect this information

  • To process and ship your orders
  • To communicate with you about your order (status, questions, customer service)
  • To respond to custom order requests
  • To improve our site and product offerings
  • To send you promotional communications, only if you’ve explicitly opted in

4. Cookies and analytics

Our site may use Google Analytics to understand how visitors use our site (pages viewed, time on site, general location). This data is anonymized where possible.

These tools are only activated after your consent, which you can give or decline via the consent banner shown on your first visit.

5. Sharing your information

We never sell your personal information. We only share it with:

  • Our payment processors (Square, PayPal) to process transactions
  • Our shipping carriers (Canada Post, etc.) to deliver your orders
  • Technical service providers strictly necessary to run the site (e.g., hosting)

6. Data retention

We keep your information for as long as necessary to meet our legal, tax, and accounting obligations, or until you request its deletion.

7. Your rights

Under Québec’s Act respecting the protection of personal information in the private sector (Law 25), you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Withdraw your consent at any time
  • Request deletion of your information (“right to be forgotten”), subject to our legal obligations
  • File a complaint with Québec’s Commission d’accès à l’information (CAI)

To exercise any of these rights, contact us at hello@bubblebuttbear.ca. We will respond within a reasonable timeframe, as required by law.

8. Privacy officer

BubbleButtBear Management acts as the privacy officer for the business. Questions can be directed to hello@bubblebuttbear.ca.

9. Security

We take reasonable measures to protect your information against unauthorized access, loss, or theft. In the event of a privacy incident posing a risk of serious harm, we will notify affected individuals and the CAI, as required by law.

10. Changes to this policy

This policy may be updated occasionally. The date of the last update appears at the top of the page.